Effective Date: 15/05/2023
At hipkneecare.co.uk, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal data you provide to us when accessing our website and utilizing our services. By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect:
1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and any other information you voluntarily provide to us when contacting us, submitting inquiries, or engaging with our service.
1.2 Log Data: When you visit hipkneecare.co.uk, our servers automatically collect certain information, known as log data. This may include your IP address, browser type, device information, access times, and the pages you visit on our website. We use this information to analyse trends, administer the site, improve user experience, and gather demographic information.
1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and personalize content on our website. Cookies are small files stored on your device that enable us to recognize your preferences, remember your actions, and provide targeted advertisements. You can manage your cookie preferences through your browser settings.
Use of Information:
2.1 Provide Services: We may use the personal information you provide to respond to your inquiries, provide the requested services, schedule appointments, and communicate with you regarding your healthcare needs.
2.2 Internal Purposes: We may use the information collected for internal purposes, such as analysing website usage patterns, improving our services, and enhancing the overall user experience.
2.3 Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our services. You have the right to opt-out of receiving such communications at any time.
Information Sharing:
3.1 Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as hosting, data analysis, and customer support. These providers will have access to your personal information solely for the purpose of fulfilling their obligations to us and are obligated to protect your information in accordance with applicable laws and regulations.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
3.3 Consent: We may share your personal information with third parties when we have obtained your explicit consent to do so.
Data Security:
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention:
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Once the information is no longer needed, it will be securely deleted or anonymized.
Your Rights:
You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.
Children's Privacy:
Our website and services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete the information.
Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy from time to time to reflect changes in our practices, technological advancements, or legal requirements. Any revisions will be effective upon posting the updated Privacy Policy on hipkneecare.co.uk. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
International Data Transfers:
Your personal information may be transferred to and processed in countries outside of your own, where data protection and privacy laws may be different. By using our website and providing us with your information, you consent to such transfers.
Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: [email protected]
We will respond to your inquiries and address your concerns promptly and in accordance with applicable privacy laws.
By using hipkneecare.co.uk, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.